I just started using ImpactStory to track my impact in the world of Academia. The site is beautifully simple. And when it works, it’s fantastic. Occasionally though (I’ve been doing this less than 24 hours, but still) something goes wrong and finding help is almost impossible, given the simple nature of the site (just add a help page with commonly asked help questions, please!).
For example, what do you do when you upload something to a linked account (FigShare, SlideShare, etc.) but ImpactStory doesn’t update? Now is when you make use of that “Import individual products” link. Pay careful attention. On the right side, the graphic tells you what you can put in the box and it’s not the same for all the sites.
Some platforms work with URLs (the link you use to get to the page) for the item. That’s easy.
But some – CrossRef, Dryad, FigShare – work with the DOI assigned to the item. PubMed uses an article ID called a PMID. For the platforms that use DOIs or PMIDs, leave out the URL and just input the DOI or PMID. They can be found on the page that contains details for the item you want to add to ImpactStory. If you try to give it the whole URL, it doesn’t work the way you want it to… trust me.